Quest is operated by Quest Collect, Inc., a Delaware corporation ("Quest," "we," "us"). These terms govern your use of the Quest website at collect.quest, the Quest app at app.collect.quest, and any page or link Quest serves (together, the "Service"). By creating an account or using the Service, you agree to these terms and to the Privacy Policy.
You must be at least 13 years old to create a Quest account. Quest does not create accounts for, or knowingly collect personal information from, children under 13. If you are under 18, you may use Quest only with the permission of a parent or legal guardian. If we learn an account belongs to a child under 13, we will close it and delete the associated personal information.
[Post-V1 note, not part of these terms: a supervised family/parent-account model is planned; these terms will be revised with counsel before it ships.]
You are responsible for the accuracy of the information you provide at signup, for keeping your sign-in method secure, and for activity under your account. Sign-in is provided through a third-party identity service; Quest never sees or stores your password.
Quest is private by default. What you own, what you're chasing, what anything is worth, and every story you attach are visible only to you unless you explicitly choose to share them — by publishing a quest page, sending a share link, inviting a witness, or marking an item as visible or matchable. Nothing you record in Quest is published, listed, or shown to any other person by default, and Quest never sells your collection data. Turning sharing off again is always one action.
You keep ownership of everything you add to Quest — photographs, stories, voice notes, quest names and definitions, and every other contribution ("Your Content"). So that the Service can work, you grant Quest a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and technically transform (for example, resize or transcode) Your Content — only to operate, provide, and improve the Service, and only consistent with the visibility choices you have made. When you share something publicly, you also permit the people you share it with to view it. The license ends for content you delete, except for copies in routine backups for a limited period and content others have already lawfully received through your sharing.
You promise that Your Content is yours to add — in particular, that photographs you upload are of items in your possession or that you otherwise have the right to photograph and share.
Trading cards and other collectibles reproduce artwork owned by their manufacturers and licensors. Quest displays reference imagery for identification purposes at identification scale, and displays your own photographs of your own items per your choices. You may not use the Service to reproduce or distribute card artwork beyond what these purposes allow.
Quest's catalog — the reference list of cards and sets — is built from manufacturer-published checklists, licensed data, community contributions, and machine-generated entries that are marked as such until confirmed. When you correct the catalog, report a gap, or confirm an entry, you grant Quest the right to use that contribution to improve the catalog for every collector, credited where attribution surfaces exist.
Attribution reciprocity. Where catalog reference data derives from or is cross-referenced with community databases — including the Trading Card Database (TCDB) [confirm scope and wording of the TCDB arrangement before this section takes effect] — Quest provides attribution, and Quest permits attribution-preserving reference to catalog corrections that originate on Quest, on reciprocal terms.
Quest is not a marketplace. Quest does not process payments, hold funds, take custody of items, or act as a broker, escrow, or auctioneer. When Quest records that a sale, trade, or gift happened, it is memorializing your deal at your request — the deal itself, including payment and delivery, is entirely between you and the other party. Links out to third-party marketplaces (such as eBay) take you to services governed by their own terms; some outbound links are affiliate links, meaning Quest may earn a commission at no cost to you.
Any value shown in Quest is an estimate for your private information only. It is not an appraisal, an offer, investment advice, or a promise of realizable price. Don't rely on it for insurance, tax, or transaction decisions without independent verification.
Participation in Quest's dealer referral program is governed by the separate Dealer Agreement in addition to these terms.
Parts of the Service draft content with the help of machine generation — for example, proposed checklists and reference notes. Generated content is marked as generated until a person confirms it, and you are never required to accept a generated proposal: you confirm, edit, or remove every entry in your own quests.
You may close your account at any time; see the Privacy Policy for what happens to your data, including export and deletion. We may suspend or terminate accounts that violate these terms, with notice where practicable. Sections that by their nature should survive termination (including 5–8 and 13–15) survive.
The Service is provided "as is" and "as available." To the fullest extent permitted by law, Quest disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Quest does not warrant that catalog data, generated content, or value estimates are complete or error-free.
To the fullest extent permitted by law, Quest will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Quest's total liability for any claim relating to the Service will not exceed the greater of $100 or the amount you paid Quest in the twelve months before the claim. [Confirm cap amount; add consumer-law carve-outs as required.]
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles.
Before starting arbitration or any other proceeding, you must send us an individualized written notice of your dispute — signed by you, describing your own claim and the resolution you want — to hello@collect.quest or the mailing address in our Privacy Policy. We get 60 days from receipt to work it out with you informally before either of us may file. The same applies to us before we file against you.
Any dispute not resolved informally will be finally resolved by binding arbitration administered by JAMS under its applicable rules (including, where they apply, the JAMS Consumer Arbitration Minimum Standards), seated in San Jose, California. One arbitrator; the arbitrator, not a court, decides arbitrability except as stated below.
If twenty-five or more arbitration demands raising similar claims are filed by or with the assistance of coordinated counsel or organizations, the JAMS Mass Arbitration Procedures and Guidelines (including their fee schedule) govern those demands. In addition, the parties agree to a batching and bellwether process: the demands will be resolved in staged batches, beginning with a set of bellwether cases selected by the parties (half by each side); all other demands are stayed, and applicable statutes of limitations are tolled, until their batch proceeds.
Either party may instead elect to bring a qualifying individual claim in small-claims court.
Both parties waive the right to bring or participate in any class, collective, consolidated, or representative action, in arbitration or in court. The arbitrator may not consolidate claims of different parties. If this waiver is held unenforceable as to a particular claim, that claim — and only that claim — proceeds in court under the venue section below, and the rest of this section stays in force.
You may opt out of this arbitration agreement entirely by emailing hello@collect.quest within 30 days of first accepting these terms, stating your name, your account email, and that you opt out of arbitration. Opting out affects nothing else in these terms.
Claims for injunctive or other equitable relief, and proceedings to compel arbitration or enforce an award, may be brought exclusively in the U.S. District Court for the Northern District of California, San Jose Division, or the state courts of Santa Clara County, California, and both parties consent to venue and personal jurisdiction there.
When these terms change materially, we will post the new version here with a new version number and effective date, and notify account holders before the change takes effect. Continued use after the effective date is acceptance of the revised terms.
Questions about these terms: hello@collect.quest. Our mailing address is the one listed in our Privacy Policy — the single copy on this site.